Well, at least it is the second critical key to getting where you want to be - right next to right people with the right skills and attitude. But indeed, knowing what can make your market love you is a true power opening every door.
Curious what your clients, suppliers or competitors think of you? Need an intel on how the market perceives your new product or service before actually launching it?
Let us ask them. Human to human - we design and conduct surveys to find out what real people you deal with truly think. If needed, of course including a final evaluation and report.
Customer Support is what keeps your customers loyal or drives them away. It also needs resources and a lot of attention.
So why not outsource your Customer Support to us - we are really good at this and would love to make your customers love you.
The moment you pick up the phone at work, it is all about selling. You sell your product the similar way you may "sell" a deadline prolongation, complaint about late delivery or request for bank loan. It is all about getting the person on the other end of the line to see you and your point worth acting upon. And this is more difficult than it sounds.
In our webinars we can show you how to sell about anything on the phone